Building in the age of AI.

Questions
before booking?

Feeling nervous

I’m nervous about speaking. Is that normal?

Yes, it’s very common to feel nervous when speaking a new language. We’ll take our time and go at a pace that feels comfortable for you.

What if I freeze and can’t say anything?

That’s okay. I’ll help you find the words, and we’ll take it one step at a time. There’s no rush.

What if I make a lot of mistakes?

Mistakes are a normal part of learning. I’ll help you with corrections while giving you space to speak and build confidence.

I’ve tried before and gave up. Will this be different?

We can talk about what was difficult before and find a way of learning that suits you. You’ll have someone to practise with, ask questions and guide you along the way.

In the lesson

What happens in a lesson?

We practise speaking Portuguese through conversation. You can bring a topic or question, or I’ll have something ready. I’ll help with vocabulary, pronunciation and grammar as we go.

What if we run out of things to talk about?

I’ll have topics and activities ready, so you don’t need to worry about keeping the conversation going.

Will you speak only Portuguese? I won’t understand.

We can use English whenever you need it and gradually use more Portuguese as you feel ready.

Do I need to prepare anything?

No preparation is needed. You’re welcome to bring a question or something you’d like to practise.

Is there homework?

Only if you’d like it. I can suggest something to practise between lessons, but it’s fine if you don’t have time.

Level and language

What level do I need to be?

All levels are welcome, including complete beginners. We’ll start with what you know and what you’d like to learn.

Am I too old to start?

No, you’re welcome to start at any age. We’ll work at your pace and focus on what you’d like to use Portuguese for.

How long until I can hold a conversation?

It depends on your starting point and how much you practise. We’ll begin with simple conversations and build from there.

Can I use the Portuguese I already know?

Of course. Whatever variety you’ve learned, we’ll build on it and work on the pronunciation, vocabulary and conversations that help you most.

Can explanations be in English?

Yes. I can explain things in English, Portuguese or a mix of both, whichever helps you most.

Online or in Porto

Where do lessons take place?

Online or in person in Porto. You choose when you book.

What do I need for an online lesson?

You’ll need an internet connection and a phone, tablet or computer with a camera and microphone. I’ll send you a Google Meet link to join. Headphones can help you hear more clearly.

Do online lessons work as well as in person?

Online lessons offer the same personal attention and speaking practice. Choose whichever feels more comfortable and convenient for you.

Booking

How do I book a lesson?

Go to the booking page, choose a lesson and a time, then add your details. You can review everything before confirming.

What happens after I book?

You’ll receive an email with your lesson details, an invitation to add it to your calendar, and a link to change or cancel your booking.

How far ahead do I need to book?

At least 14 hours before the lesson starts. For a lesson at 10:00 on Tuesday, book by 20:00 on Monday.

Do I have to commit to a block of lessons?

No. You can book one lesson or keep the same time each week. There’s no block of lessons to pay for in advance.

Payment

How do I pay?

You’ll securely save a card when you book. Nothing is charged at booking. Your card is charged automatically after each lesson.

How much does a lesson cost?

You can find prices on the lessons page. You’ll also see the price when you book, before you confirm.

What if a trial isn’t for me?

Then you don’t need to continue. There’s no obligation to book another lesson.

Changing a lesson

What is the 14-hour rule?

Give at least 14 hours’ notice to book, change or cancel a lesson. For a lesson at 10:00 on Tuesday, that means by 20:00 on Monday. After that, changing or cancelling costs €5. If you don’t turn up, you’ll also be charged €5 instead of the lesson price.

How do I change or cancel a lesson?

Open it from your lessons on the booking page, or use the link in your confirmation email. Change or cancel it at least 14 hours before it starts and there’s no charge.

What if my lesson is less than 14 hours away?

If you cancel with less than 14 hours’ notice or don’t show up to your lesson, you’re charged €5 instead of the lesson price.

If you change your lesson with less than 14 hours’ notice, you’re charged €5 when you confirm the change. You pay for the lesson after it takes place.

You must change or cancel before the lesson starts. The late change fee applies once per lesson.

What if I don’t turn up?

If you miss your lesson without cancelling, you’ll be charged €5 instead of the lesson price. That’s the same amount as a late change or cancellation. Any earlier late change fee still applies.

What if I need to stop for a while?

You can stop your weekly lessons from your calendar and choose which future lessons to keep or cancel. A lesson less than 14 hours away stays booked unless you cancel it separately. You’re welcome to book again whenever you’re ready.

Not sure yet?

Ask me before you book.

Terms & privacy

Booking

Book at least 14 hours ahead. Choose your lessons and check the price before confirming.

Payments

Changes

Change or cancel in your calendar before the lesson starts.

Ongoing lessons repeat until you stop them in your calendar. Any lesson less than 14 hours away stays booked.

Your rights

After booking online, you have 14 days to cancel the contract, or longer where the law requires. Email Inês your name and booking reference; she handles these requests personally.

Where this legal right applies, there is no €5 cancellation fee. Any refund you are legally owed is due within 14 days of your notice.

Your legal rights still apply. CICAP, Porto’s consumer arbitration centre, can help with eligible consumer disputes.

Your teacher. Inês Dias Baía, sole trader trading as Português com a Inês. NIF 248899945. Contact address: Época, Rua do Rosário, 22, Porto, Portugal.

Contact. aprenderportugues.ines@gmail.com or +351 963 161 134 (WhatsApp) for bookings, payments, refunds, complaints or privacy requests.

Privacy

Inês is responsible for your personal information. Agreeing to this notice does not give permission for marketing or optional data use.